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Contact Honda, Toyota, Ford, GM, or most any other Auto Manufacturer

If you've contacted your car dealer and have not been able to resolve a problem, the next step may be to contact the automobile manufacturer. Here's an extensive list of auto makers. 

 

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See also: Vehicle history report and Department of Motor vehicles.

Acura
Customer Relations Department
Acura
1919 Torrance Blvd. 500-2N-7E
Torrance, CA 90501-2746
Toll free: 1-800-382-2238
Toll free:1-800-594-8500 (roadside assist)
Fax: 310-783-3535
Web site: www.acura.com

Alfa Romeo Distributors of North America, Inc.
Alfa Romeo Distributors of North America, Inc.
7454 Brokerage
Orlando, FL 32809
407-856-5000
Fax: 407-856-5000
Web site: http://www.alfaromeo.com
 

American Honda Motor Co., Inc.
Consumer Affairs Department
American Honda Motor Co., Inc. (Corporate Office)
1919 Torrance Blvd.
Torrance, CA 90501-2746
310-783-2000
Toll free: 1-800-999-1009
Fax: 310-783-3273
Web site: www.honda.com
 

American Isuzu Motors, Inc.
Owner Relations Department
American Isuzu Motors, Inc.
13340 183rd St.
Cerritos, CA 90702-6007
Toll free: 1-800-255-6727
Fax: 562-229-5455
Web site: www.isuzu.com
 

American Suzuki Motor Corp.
Customer Relations Department
American Suzuki Motor Corp.
PO Box 1100
3251 East Imperial Hwy
Brea, CA 92822-1100
714-996-7040, ext. 380 (motorcycles)
714-572-1490
Toll free: 1-800-934-0934 (automotive only)
Fax: 714-524-2512
Web site: www.suzuki.com
 

Aston Martin, Jaguar Landrover Premier Auto Group
Customer Relations Department
Aston Martin, Jaguar Landrover Premier Auto Group
U.S. National Headquarters
1 Premier Place
Irvine, CA 92618
949-341-6100
Toll free: 1-800-452-4827
Fax: Fax: 949-341-6152
Web site: www.jaguar.com
 

Audi of America, Inc.
Client Relations
Audi of America, Inc.
3499 West Hamlin Road
Rochester Hills, MI 48309
Toll free: 1-800-822-2834
Fax: Fax: 248-754-6504
Web site: www.audiusa.com
 

BMW of North America, Inc.
BMW of North America, Inc. Corporate Office
300 Chestnut Ridge Rd.
Woodcliff Lake, NJ 07675
201-307-4000
Toll free: 1-800-831-1117 (BMW Customer Service Center)
Fax: 201-930-8362
Web site: www.bmwusa.com
 

Buick Division General Motors Corp.
Customer Assistance Center
Buick Division General Motors Corp.
PO Box 33136
Detroit, MI 48232-5136
313-556-5000
Toll free: 1-800-521-7300
Toll free: 1-800-252-1112 (roadside assistance)
TDD toll free: 1-800-832-8425
Web site: www.buick.com
 

Cadillac Motor Car Division
Customer Assistance Center
Cadillac Motor Car Division
PO Box 33169
Detroit, MI 48232-5169
Toll free: 1-800-458-8006
Toll free: 1-800-882-1112 (roadside assistance)
TDD toll free: 1-800-833-2622
Web site: www.cadillac.com
 

Chevrolet Motor Division, General Motors Corp.
Customer Assistance Center
Chevrolet Motor Division, General Motors Corp.
PO Box 33170
Detroit, MI 48232-5170
Toll free: 1-800-222-1020
Toll free: 1-800-243-8872 (roadside assistance)
TDD toll free: 1-800-833-2438
Fax: 313-556-5108
Web site: www.chevrolet.com
 

Daihatsu America, Inc.
Consumer Affairs Department
Daihatsu America, Inc.
28 Centerpointe Dr. Ste 120
La Palma, CA 90623
714-690-4700
Toll free: 1-800-777-7070
Fax: 714-690-4720
Web site: www.daihatsu.com/
 

Daimler Chrysler Motors Corp
Daimler Chrysler Customer Center
PO Box 21-8004
Auburn Hills, MI 48321-8004
Toll free: 1-800-992-1997
Fax: 248-512-8084
Web site: www.chrysler.com
 

Dodge
Dodge Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
1-800-992-1997
Web site: www.dodge.com


Ferrari North America Inc.
Ferrari North America Inc. Corporate Office
250 Sylvan Ave.
Englewood Cliffs, NJ 07632
201-816-2600
Fax: 201-816-2626
E-mail: administrative@ferrari.com
Web site: www.ferrari.com
 

Ford Motor Company
Ford Dispute Settlement Board
PO Box 5120
Southfield, MI 48086-5120
Toll free: 1-800-428-3718

Customer Relationship Center
Ford Motor Company
16800 Executive Plaza Dr.
P.O. Box 6248
Dearborn, MI 48121
Toll free: 1-800-392-3673
Web site: www.ford.com
 

General Motors Corporation
GM Corporate Affairs/Community Relations
General Motors Corporation
100 Renaissance Center
Detroit, MI 48265
313-667-3800
313-556-5000
 

GMC Division General Motors Corp.
Customer Assistance Center
GMC Division, General Motors Corp.
PO Box 33172
Detroit, MI 48232-5172
Toll free: 1-800-462-8782
Toll free: 1-800-223-7799 (roadside assistance)
TDD toll free: 1-800-462-8583
Web site: www.gmc.com
 

Honda
See American Honda Motor Co., Inc.

 

Hyundai Motor America
Consumer Affairs
Hyundai Motor America
10550 Talbert Ave.
P.O. Box 20850
Fountain Valley, CA 92728-0850
714-965-3000
Toll free: 1-800-633-5151
Fax: 714-965-3861
E-mail: cmd@hma.service.com
Web site: www.hyundaiusa.com
 

Infiniti
Infinity Consumer Affairs
P.O. Box 191
Gardena, CA 90248
800-662-6200
Web site: www.infiniti.com
 

Isuzu
See American Isuzu Motors, Inc.

 

Jeep/Eagle Division of Chrysler Corp.
Customer Relations
Jeep/Eagle Division of Chrysler Corp.
PO Box 21-8004
Auburn Hills, MI 48321
1-800-992-1997
Fax: 248-512-8084
 

Kia Motors America, Inc.
Consumer Assistance Center
Kia Motors America, Inc.
PO Box 52410
Irvine, CA 92619-2410
Toll free: 1-800-333-4KIA
Fax: (949) 470-2812
Web site: www.kia.com
 

Lexus
A Division of Toyota Motor Sales, U.S.A., Inc.
Lexus
Customer Satisfaction Department
Mail Drop L203, 19001 South Western Ave
Torrance, CA 90509-2732
Toll free: 1-800-25 LEXUS
Fax: Fax: 310-468-2992
Web site: www.lexus.com
 

Mazda Motor of America, Inc.
Customer Relations Manager
Mazda N. American Operations Corporate Office
Jamboree Plaza
4 Park Plaza, Suite 1250
Irvine, CA 92614
Toll free: 1-800-222-5500
Web site: www.mazdausa.com
 

Mercedes Benz of North America, Inc.
Customer Assistance Center
Mercedes Benz USA, Inc.
3 Paragon Dr.
Montvale, NJ 07645
Toll free: 1-800-222-0100
Toll free: 1-800-367-6372 (800-FOR-MERC)
Fax: 201-476-6213
Web site: www.mbusa.com
 

Mitsubishi Motor Sales of America, Inc.
Customer Relations
Mitsubishi Motor Sales of America
6400 Katella Ave.
Cypress, CA 90630-0064
Toll free: 1-800-MITSU-2000
Web site: www.mitsubishimotors.com
 

Nissan Motor Corp. in USA
Consumer Affairs Group
Nissan North America, Inc.
PO Box 191
Gardena, CA 90248-0191
310-532-3111
Toll free: 1-800-647-7261 (all consumer inquiries)
Fax: 310-771-2025
Web site: www.nissan-usa.com
 

Oldsmobile Division General Motors Corp.
Customer Assistance Network
Oldsmobile Division General Motors Corp.
PO Box 33171
Detroit, MI 48232-5171
Toll free: 1-800-442-6537
Toll free: 1-800-535-6537 (roadside assistance)
TDD toll free: 1-800-833-6537
Web site: www.oldsmobile.com
 

Peugeot Motors of America, Inc.
Peugeot Motors of America, Inc.
Consumer Relations
Peugeot Motors of America, Inc.
Overlook at Great Notch
150 Clove Road
Little Falls, NJ 07424
973-812-4444
Toll free: 1-800-345-5545
Fax: 973-812-2148
E-mail: peugeot2@bellatlantic.net
Web site: www.peugeot.com
 

Pontiac Division, General Motors Corp.
Customer Assistance Center
Pontiac Division, General Motors Corp.
P.O. Box 33172
Detroit, MI 48232-5172
Toll free: 1-800-762-2737 (800-PM-CARES)
Toll free: 1-800-762-3743 (1-800-ROADSIDE)
TDD toll free: 1-800-833-7668
Web site: www.gm.com
 

Porsche Cars North America, Inc.
Owner Relations
Porsche Cars North America, Inc.
980 Hammond Dr. Suite 1000
Atlanta, GA 30328
770-290-3500
Toll free: 1-800-545-8039
Fax: 770-360-3711
Web site: www.porsche.com
 

Saab Cars USA, Inc.
Customer Assistance Center
Saab Cars USA, Inc.
4405-A International Blvd
Norcross, GA 30093
770-279-0100
Toll free: 1-800-955-9007
Fax: 770-279-6499
Web site: www.saabusa.com
 

Saturn Corp., Division of General Motors Corp.
Saturn Customer Assistance Center
Saturn Corporation, Division of General Motors Corp.
100 Saturn Parkway
Spring Hill, TN 37174
931-486-5050
Toll free: 1-800-553-6000
TDD toll free: 1-800-833-6000
Fax: 931-486-5059
Web site: www.saturn.com
 

Subaru of America, Inc.
National Customer Service Center
Subaru of America, Inc.
Subaru Plaza, PO Box 6000
Cherry Hill, NJ 08002
856-488-8500
Toll free: 1-800-782-2783
Fax: 856-488-0485
Web site: www.subaru.com
 

Toyota Motor Sales USA, Inc.
Customer Assistance Center
Toyota Motor Sales USA, Inc.
Department H200
19001 S. Western Avenue
Torrance, CA 90509
310-468-4000
Toll free: 1-800-331-4331
TDD toll free: 1-800-443-4999
Fax: Fax: 310-468-7800
Web site: www.toyota.com
 

Volkswagen of America
Customer Relations
Volkswagen of America
Hills Corporate Center
3499 West Hamlin Rd.
Rochester Hills, MI 48309
1-800-DRIVE VW
Toll free: 1-800-822-8987
Fax: 248-340-4660
Web site: www.vw.com
 

Volvo Cars of North America
Customer Service
Volvo Cars of North America Corporate Office
PO Box 914
7 Volvo Drive, Building A
Rockleigh, NJ 07647-0915
Toll free: 1-800-458-1552
Fax: 201-768-8695
Web site: www.volvocars.com

 


Car owners can contact the U.S. Department of Transportation's  Auto Safety Hotline to report safety defects in vehicles, and tires:

Office of Defects Investigation
DOT Auto Safety Hotline
400 7th St., SW
Washington, DC 20590
Toll free: 1-888-327-4236
Website: www.nhtsa.dot.gov/hotline

 

You can contact the Better Business Bureau by toll-free phone number or mail. The are able to provide third-party dispute resolution for automobile manufacturers:

BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
703-276-0100
Toll free: 1-800-955-5100
Website: www.bbb.org